Reebok-CCM Hockey ("Reebok-CCM") seeks to produce sticks of the highest quality, performance and durability and achieve the lowest return rate in the industry. As such, Reebok-CCM composite one piece player and goalie sticks and shafts are covered by a manufacturer's limited warranty against manufacturing defects for 30 days from date of purchase by consumer.
This limited warranty applies to one piece composite hockey player and goalie sticks and shafts that meet the specific Warranty Replacement Conditions detailed below, and is provided only to the original purchaser. This warranty is a one-time replacement, and does not cover sticks or shafts that were previously provided as a warranty replacement. Should the defective stick be a discontinued product, or otherwise not available at the time of the warranty request, Reebok-CCM reserves the right to substitute the replacement product with a comparable model.
This warranty does not apply to composite or wood stick blades, wood player or goalie sticks or Professional, Junior and College team sales.
All warranty returns are accompanied by a Return Authorization (RA) number from Reebok-CCM. All warranty returns must be received by Reebok-CCM within 14 days of issuance of the Reebok-CCM RA number. The request for replacement of the stick or shaft is made within 30 days of purchase of the stick or shaft by the consumer, as evidenced by an original receipt.
The consumer ships the full stick to Reebok-CCM and provides the original receipt for that stick or shaft from an authorized Reebok-CCM retailer. The receipt must include the authentic stick or shaft serial number sticker affixed to the receipt, and the serial number must match the serial number of the stick or shaft being returned. You may make a clean cut on the stick, away from the break, for shipping.
The breakage is determined to be the result of a manufacturing defect, and determined by Reebok-CCM to not be the result of abuse or any of the following actions:
- Contact with another player, skate blade, goal post or rink boards
- The stick is exposed to any type of open flame or heat source which modifies its original shape
- The blade or paddle is tampered with a rasp, file or sandpaper
If you feel that your stick fits this criteria, please proceed to http://ops-return.reebokccm.com/ops_rtnf.php