Here at HockeyMonkey.com, we're known for our unrivaled customer service. We're friendly, knowledgeable, and efficient. Please feel free to call us at one of the phone numbers listed below if you have any questions regarding an order, shipping, products and returns. We offer a variety of contact methods; you can call us using the telephone, e-mail us or utilize our interactive chat. If you are trying to track your package, please visit our Order Status page.
Due to the volume of e-mails we receive, it may take up to 24 hours for Customer Service to review your e-mail. Please note that due to our incredibly fast order processing times, once your order is placed we will be unable to make any changes to your order. Please double check your order and make sure all the information is correct before placing your order.
HockeyMonkey.com Customer Service Hours of Operation
Monday - Friday:
7:00 AM - 6:00 PM Central
7:00 AM - 3:00 PM Central
The Warehouse & Customer Service Department will be closed on the following days:
Independence Day - Tuesday, July 4th, 2017
Labor Day - Monday, September 4th, 2017
Thanksgiving Day - Thursday, November 23rd, 2017
Christmas Day - Monday, December 25th, 2017
New Year's Day - Monday, January 1st, 2017
Customer Service will be open until 3:00 PM Central on the following days:
Memorial Day - Monday, May 29th, 2017
HockeyMonkey.com Customer Service Live Interactive Chat
In addition to E-Mail and Telephone, you may also use Live Chat to contact HockeyMonkey.com Customer Service. Live Chat is available during the same hours of operation as our Telephone Customer Service.
HockeyMonkey.com Customer Service Telephone Numbers
(888) 286 6169
(214) 383 8895
Mailing Address For Internet Sales & Returns
HockeyMonkey.com® 105 W Bethany Dr
Allen, TX 75013
Do not return merchandise without first obtaining a Return Authorization Number.