Hockey Gear Hockey Sticks Ice Hockey Goalie Helmets Hockey Skates Goalie Equipment Baseball and Softball Equipment

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment


HOME
MY BASKET
CLEARANCE OUTLET
TEAM SALES
SIZING & BLADE CHARTS
E-GIFT CERTIFICATES
GOALIE EQUIPMENT
  ICE HOCKEY SKATES
  INLINE HOCKEY SKATES
  HOCKEY HELMETS
  HOCKEY CAGES/SHIELDS
  HOCKEY GLOVES
  HOCKEY SHOULDER PADS
  HOCKEY ELBOW PADS
  HOCKEY SHIN GUARDS
  PADDED HOCKEY SHIRTS
  COMPOSITE HOCKEY STICKS
  WOOD HOCKEY STICKS
  HOCKEY SHAFTS
  REPLACEMENT BLADES
  ICE HOCKEY PANTS/SHELLS
  INLINE HOCKEY PANTS
  HOCKEY GIRDLES
  WOMEN'S PROTECTIVE
  WOMEN'S APPAREL
  WOMEN'S JOCKS/
  UNDERGARMENTS
  HOCKEY JERSEYS & SOCKS
  HOCKEY APPAREL
  HOCKEY UNDERGARMENTS
  HOCKEY JOCKS & CUPS
 EQUIP. BAGS & BACKPACKS
 HOCKEY STICK BAGS
  T-BLADES AND HOLDERS
  INLINE CHASSIS
  WHEELS AND BEARINGS
  HOCKEY TAPE
  BELTS,STRAPS,SUSPENDERS
  HELMET ACCESSORIES
  HOCKEY GOALS & NETS
  HOCKEY MOUTH GUARDS
  HOCKEY NECK GUARDS
  HOCKEY PUCKS & BALLS
  SKATE ACCESSORIES
  STICK/SHAFT/BLADE
  TRAINING/COACHING AIDS
  SPORTS MEDICINE
  OTHER ACCESSORIES
SHOE CARE
Home > 

Frequently Asked Questions - International

1) What phone number should I call?
2) Why can't I order Easton Equipment?
3) How do I setup a wire transfer?
4) What is my Shipping Cost for International Delivery?
5) I'm a first time international customer. What do I need to know before I place my order?
6) I'm visiting the US & will be staying in a hotel, can I have my order deliveryed to my Hotel?

1) What phone number should I call?

For international inquiries, please call customer service at 1.951.271.4159

 
2) Why can't I order Easton Equipment?

Per Easton's international shipping policy, we are unable to export Easton's product outside of the United States.

 
3) How do I setup a wire transfer?

To place an order with payment through a wire transfer, please place your order by phone, fax or email. Once all items have been reserved and order number is generated, you will be notified and provided the necessary details to complete the wire transfer with your bank.

 
4) What is my Shipping Cost for International Delivery?

Hockeymonkey.com ships worldwide. When placing an order online, you can enter your shipping address, select you shipping method and proceed to the billing page. The shipping costs will be provided on the billing information screen before you have to end any payment information.

Please Note: The customer is responsible for all customs, duties, and taxes of home country on all international orders. When delivered, the delivery person may require an additional payment or you may be billed. This is amount due is the duties and/or customs brokerage fee, this is not a shipping charge. Please check your local rules and regulations prior to ordering for the amount of these charges. We are unable to mark orders as “Gift” or otherwise.

All prices are provided in US Currency (US Dollar).

Additional HockeyMonkey.com Policies

 
5) I'm a first time international customer. What do I need to know before I place my order?

We will try to verify your billing details with the card issuer. This will eliminate the need for a wire transfer, if the issuer will provide the verification needed. To speed this process up, please provide your card issuer’s customer service phone number in the comments section of your order form.

If possible, an American Express Card is the quickest & most recommended payment method for your order. However; if this is not feasible, we can accept a wire transfer as payment. Please call or email customer service regarding wire transfer details.

Lastly, please be advised Easton will not allow us to export their items outside of the US.

 
6) I'm visiting the US & will be staying in a hotel, can I have my order deliveryed to my Hotel?

We can send to your hotel; however we will need to know the Name, Address & Phone number of the Hotel, as well as the Name the reservation will be placed under & time of arrival. This way we can verify the reservation with the Hotel. Also, you would need to be sure & include your full billing address so we can confirm the card details with the card issuer. As long as all details can be confirmed, we should be able to send an order to a Hotel. Should there be any delay with the verification process, you will be notified via phone or email.

 



 

Copyright© 1999 - Monkey Sports, Inc.
All Rights Reserved. Hockey Monkey™ and Hockeymonkey.com®
are operated by and are trademarks of Monkey Sports, Inc.

Hockey Monkey Coupon   Contact Us   Hockey Affiliate Program   E-Mail List
Site Map   Feedback    Employment   Wallpaper   Bookmark Us

  Goalie   Roller Hockey    Baseball    Baseball Bats    Lacrosse   Field Hockey
  Easton Stealth S19   RBK 8k   RBK 6k   RBK 7k Sickick   RBK 9k   Warrior Dolomite HD   Mission Fuel   Vapor X60   
Mission Skates    Easton Synergy    CCM Octo Gun    Mission NME    Reebok 10k   Equipment Bags

 

Hockey Monkey, Giant selection of Discount Hockey Equipment from top manufacturers in the world: CCM Hockey, RBK Hockey, Reebok Hockey, Easton Hockey, Warrior Hockey, Mission Hockey, Itech Hockey, Nike Bauer Hockey, Sherwood Hockey, Eagle Hockey, Shock Doctor Hockey, Oakley, Graf, Koho Hockey, Louisville TPS Hockey, Hyper, Revision Hockey, Cascade Hockey, Tackla Hockey, Farrell Hockey, UnderArmour Hockey and many more. Your total source for Hockey Equipment you need including Men’s, Women’s and Youth Ice Hockey Skates, Replica NHL and Practice Hockey Jerseys, Hockey Bags, Hockey Sticks, Hockey Gloves, Hockey Pants, Hockey Helmets, and various Accessories for your Hockey Gear at the best prices. We have a Warehouse full of Hockey Equipment! Pro Stock, Equipment Exclusives, Combos, Stick Shaft & Blade Packs and Ice and Roller Hockey Starter Kits. Be sure to visit our Hockey Retail Superstore in Santa Ana, CA. Don’t forget to check our Clearance Section for deals that save up to 80% on select Hockey Equipment!