Eagle's policy is quite simple. They unconditionally guarantee the palms against manufacturer's defects.
What is a manufacturer's defect? Amongst other things, it can come from a stitch being missed due to a stress tear in the material. Eagle can not guarantee though that every palm will perform to the complete satisfaction of each customer. In today's game, many variables play a major role in effecting the durability and longevity of a glove palm, including some of the following:
- Grip Tape
- Grip coatings on sticks
- Sharp and/or non rounded edges on top end of stick
- Total number of hours used each week, etc.
Palms are like tires; the more use, the quicker they wear thin. Some palms have specific performance advantages. In most cases these natural skin palms (Digital) tend to be purchased based on performance and not longevity.
The standard synthetic palm is still the most durable. If there is a reason you believe the palm on your glove is not wearing properly, Eagle will be happy to have it inspected either through our regional representative, the store you purchased it from, or, through our factory.
At the end of the day, if there is a manufacturing problem and Eagle can't fix the glove to your complete satisfaction, they'll replace it.